#1317 closed defect (fixed)
Problem with trac
| Reported by: | hoffmann | Owned by: | jbenito |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | General | Version: | 1.1 |
| Keywords: | Cc: |
Description
Here is a problem that persists since a long time for me: When I am logged in, report {7} does not work for me, it always shows an empty list.
Or do I misunderstand the meaning of "my tickets"? I would expect to see all my submitted tickets.
Change History (15)
comment:1 Changed 2 years ago by jbenito
- Owner set to jbenito
- Status changed from new to assigned
comment:2 Changed 2 years ago by jbenito
comment:3 Changed 2 years ago by jbenito
- Status changed from assigned to in_work
comment:4 Changed 2 years ago by jbenito
I have created a new report for 'user' reported tickets:
http://indico-software.org/query?status=!closed&reporter=$USER&order=priority&report=16
is that good?
comment:5 Changed 23 months ago by jbenito
Hi Dirk, is this report that i have created enough?
Cheers.
comment:6 Changed 23 months ago by hoffmann
Oh yes, looks good. I thought I had submitted more tickets. (Are you sure it shows everything?)
Probably a view with "my commented/replied" tickets would also be helpful.
Thanks!
comment:7 Changed 23 months ago by hoffmann
I found the filter to add "closed" tickets, and there are my dozens of tickets :-)
Well, I *beleive* that I did not get a notification for each ticket, when it was commented or even closed. That explains why I was sometimes frustrated in the past, because I thought tickets might have gone away silently.
Anyway, when I have little more time, I will probably (re-)read all answers to my old tickets. ;-)
comment:8 follow-up: ↓ 11 Changed 23 months ago by jbenito
- Status changed from in_work to awaiting_merge
Yes, I have activated the notification module (do not why it was disabled) so now you will receive all the answers to your tickets.
BTW, You can always access the custom query: http://indico-software.org/query
and apply or the filters you wish and save it in your bookmarks.
comment:9 Changed 23 months ago by jbenito
- Status changed from awaiting_merge to merging
comment:10 Changed 23 months ago by jbenito
- Resolution set to fixed
- Status changed from merging to closed
comment:11 in reply to: ↑ 8 Changed 23 months ago by hoffmann
Replying to jbenito:
Yes, I have activated the notification module (do not why it was disabled) so now you will receive all the answers to your tickets.
But I got some notifications in the past. It must have been very irregular.
Anyway, I think for my collaboration mode with InDiCo? I would prefer synchronous (initiated by me) reports anyway, which is equivalent to the report which is subject of this ticket.
comment:12 follow-up: ↓ 13 Changed 23 months ago by jbenito
What do you mean with synchronous reports initiated by you?
comment:13 in reply to: ↑ 12 Changed 23 months ago by hoffmann
Replying to jbenito:
What do you mean with synchronous reports initiated by you?
- Synchronous ("pull"): I request "what's new?" / updates of my tickets, once in a while
- Asynchronous ("push"): Constant flow of updates
As the push mechanism is now working, the updates will probably end up automagically in a folder, where I will scan them from time to time (de-facto pull).
All right? :-)
comment:14 follow-up: ↓ 15 Changed 23 months ago by jbenito
All right. At the same time, the updates when somebody writes a comment are really interesting for many people (see #1430).
I guess I can close this ticket, right?
comment:15 in reply to: ↑ 14 Changed 23 months ago by hoffmann
Replying to jbenito:
All right. At the same time, the updates when somebody writes a comment are really interesting for many people (see #1430).
Yes, absolutely! It is a matter of working mode. I rely on asynchronous notification in many cases.
I guess I can close this ticket, right?
Yes, absolutely. :-)
Hi Dirk,
Actually, this report shows the tickets that are assigned to you, and not the ones that you have reported.